If you’ve been injured in an Uber accident in California—whether as a passenger, pedestrian, cyclist, or another driver—you may be entitled to compensation. But filing a claim against Uber or its driver isn’t always straightforward. This guide breaks down the process step-by-step, helping you understand your rights and how to maximize your recovery.
Infinity Law Group is a leading California personal injury law firm specializing in rideshare accident claims, including Uber and Lyft collisions. We help victims navigate complex insurance systems and fight for full compensation.
Step 1: Prioritize Safety and Seek Immediate Medical Attention
Your health and safety are the top priority. After an Uber-related crash:
- Call 911 immediately if anyone is injured or if there’s significant property damage.
- Request emergency medical services even if injuries seem minor—some symptoms (like whiplash or internal bleeding) may appear later.
- Visit a hospital or urgent care center for a full evaluation.
- Document all medical treatment including:
- ER visits
- Diagnostic tests (X-rays, MRIs)
- Prescriptions
- Physical therapy
- Follow-up appointments
Step 2: Report the Accident to Authorities and Uber
Proper reporting builds the foundation of your claim.
Report to Law Enforcement
- Request a California Traffic Collision Report from the responding officer.
- Note the report number, officer’s name, and badge number.
- Ask for a copy or instructions to obtain one later.
Report to Uber
- Open the Uber app → Your Trips → Help → Report Safety Issue → Accident.
- Include:
- Date and time of the ride
- Driver’s name
- Trip route
- Description of the incident
- Any injuries sustained
Uber’s support team may initiate a claim through their third-party insurance administrator, such as James River Insurance or Progressive.
Step 3: Collect Evidence at the Scene
Strong evidence is key to proving liability and damages.
- Take photos and videos of:
- Vehicle damage
- Road conditions
- Traffic signals and signage
- Visible injuries
- Exchange information with all involved parties:
- Driver’s license
- Insurance details
- Uber driver profile screenshot
- Get witness statements and contact info.
- Save your Uber receipt and trip summary from the app.
If you’re unable to gather evidence due to injury, ask a passenger or witness to assist.
Step 4: Understand Uber’s Insurance Coverage in California
Uber’s insurance coverage varies based on the driver’s status at the time of the accident.
Driver StatusUber Insurance CoverageApp OffNo coverage; driver’s personal auto insurance appliesApp On, No PassengerThird-party liability: $50,000 per person / $100,000 per accident / $25,000 property damageEn Route or Transporting Passenger$1 million liability + uninsured/underinsured motorist coverage
Additional Coverage Notes:
- Uber’s insurance is excess coverage, meaning it kicks in after the driver’s personal insurance is exhausted.
- If another driver caused the accident and is uninsured, Uber’s UM/UIM coverage may apply.
Learn more about Uber’s insurance policy
Step 5: Determine Liability in an Uber Accident
California follows a pure comparative negligence system, meaning multiple parties can share fault.
Potentially Liable Parties:
- Uber driver (e.g., distracted driving, speeding)
- Another motorist (e.g., DUI, reckless driving)
- Uber Technologies Inc. (in rare cases involving app malfunction or negligent hiring)
- Vehicle manufacturers (if mechanical failure contributed)
Liability Factors:
- Police report findings
- Witness statements
- Dashcam footage
- Cell phone records
- Uber’s internal data (GPS, ride logs)
Step 6: Contact a California Uber Accident Lawyer
Uber accident claims often involve multiple insurance companies, complex liability disputes, and aggressive settlement tactics. Hiring a skilled attorney ensures you’re not taken advantage of.
Why Choose Infinity Law Group:
- Decades of experience in rideshare injury litigation
- Proven track record of multi-million dollar settlements
- Free case evaluations and no fees unless we win
- Personalized legal strategy tailored to your case
What We Handle:
- Filing insurance claims
- Negotiating settlements
- Litigating in court if necessary
- Coordinating medical care and lien resolution
Schedule your free consultation 📞 Call us at (925) 732-1188
What Compensation Can You Recover After an Uber Accident?
Victims of Uber accidents may be eligible for substantial compensation, including:
- Medical expenses (past and future)
- Lost wages and loss of earning capacity
- Pain and suffering
- Emotional distress
- Property damage
- Loss of consortium (for spouses)
- Punitive damages (in cases of gross negligence)
We work with medical experts, economists, and accident reconstructionists to build the strongest case possible.
Serving All of California
Infinity Law Group proudly represents Uber accident victims across:
- Los Angeles
- San Francisco
- San Diego
- Sacramento
- Fresno
- Riverside
- Oakland
- San Jose
- Bakersfield
- Anaheim
No matter where your accident occurred, we’re ready to help.
Don’t Wait—Act Before the Deadline
California’s statute of limitations for personal injury claims is:
- 2 years from the date of the accident
- 6 months if filing against a government entity (e.g., public transit involvement)
Delaying your claim can result in lost evidence and reduced compensation. Contact a lawyer immediately to preserve your rights.
🧠 Final Thoughts
Filing a claim after an Uber accident in California requires legal knowledge, persistence, and strategic action. Don’t go it alone. Let Infinity Law Group fight for the justice and compensation you deserve.
📞 Call now for a free consultation 🔗 Visit our website 📧 Email us at info@infinitylawca.com
